Privacy Policy
Last updated: 6 November, 2026
Overview
At Eastart Holdings, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Notice explains how we collect, use, and store your data.
Your information
We collect and process personal data that you provide to us, including:
Your name, contact details, and communication preferences
Information related to donations, event participation, or fundraising activities
Any other details necessary to support our charitable work
We use this information to:
Administer donations and fundraising activities
Communicate with you about our work, events, and initiatives
Comply with legal and regulatory obligations
Your data is stored securely, and we do not share it with third parties except where necessary to fulfil our charitable objectives, comply with legal requirements, or with your explicit consent
Consent
We will only contact you for marketing or fundraising purposes if you have given us your consent. You have the right to withdraw your consent at any time by contacting us.
If you have opted in to receive updates from us, we may send you information about our charitable work, events, and ways to support us. You can change your communication preferences or unsubscribe at any time.
Data analysis
We may use your personal data to analyse our fundraising efforts, donor engagement, and website interactions. This helps us improve our services and better understand our supporters.
Data analysis may include:
Identifying trends in donations and fundraising
Understanding how supporters interact with our website and communications
Improving our campaigns based on supporter engagement
Where possible, we use anonymised or aggregated data to carry out these analyses
Changes to your data
It is important that the information we hold about you is accurate and up to date. If your details change or you believe any information we have is incorrect, please contact us at info@eastartholdings.co.uk so we can update our records.
Cookie and web privacy
Our website uses cookies to enhance your experience and improve our services. Cookies are small files stored on your device that help us understand how visitors interact with our website.
We use cookies to:
Analyse website traffic and user behaviour
Improve site functionality and user experience
Remember user preferences where applicable
You can control cookie settings through your browser, but disabling cookies may impact website functionality.
Data retention
We only keep your personal data for as long as necessary to fulfil the purposes for which it was collected. The retention period depends on the type of data and legal requirements
Donation records are retained for a minimum of six years to comply with financial regulations
Marketing preferences are kept until you withdraw consent or request deletion
Grant application data is retained in line with our funding policies
When your data is no longer needed, we will securely delete or anonymise it
Your rights under data protection laws
You have the following rights regarding your personal data:
Right to access – You can request a copy of the personal data we hold about you
Right to rectification – If any data we hold is incorrect or incomplete, you can ask us to correct it
Right to erasure – In certain circumstances, you can request that we delete your data
Right to restrict processing – You can ask us to limit how we use your data in some cases
Right to object – You can object to processing based on legitimate interests or for marketing purposes
Right to data portability – You can request a copy of your data in a format that allows you to reuse it elsewhere
Right to withdraw consent – If we process your data based on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at info@eastartholdings.co.uk
Security measures for data protection
We take data security seriously and implement appropriate technical and organisational measures to protect your personal data, including:
Encryption – Ensuring that sensitive data is encrypted to prevent unauthorised access.
Access Controls – Limiting access to personal data to authorised personnel only.
Regular Audits – Reviewing our data security practices to identify and mitigate risks.
Accessibility
We are committed to making our website accessible to all users, including those with disabilities. If you experience any accessibility issues, please contact us so we can assist you.
You can view our full accessibility statement here.
